How we collect, use and protect your information — including text message communications.
Last Updated: June 11, 2026
Clean Wrap Customs ("Company," "we," "us," or "our") is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, book an appointment, or otherwise communicate with us by phone, text, or email. By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information.
When you submit a quote request, booking, or message through our website, by text, or by email, we may collect:
If you check the SMS consent box on our quote form, you are affirmatively opting in to receive text messages from Clean Wrap Customs. We collect and store the mobile number you provide along with a record of your consent, including the date and time of opt-in. Your mobile number and SMS consent data will not be shared with any third party or affiliate for marketing or promotional purposes. This opt-in data is used solely for the purposes described in Section 4 below.
When you visit our website, we may automatically collect limited technical information, including your browser type, device type, approximate location, pages visited, and referring URL. We use this only to maintain and improve our website.
We use the information we collect to:
We do not use your information to send unsolicited marketing messages unless you have separately and explicitly opted in to receive them.
Opt-In. By checking the consent box on our quote form and providing your mobile number, you consent to receive text messages from Clean Wrap Customs related to your inquiry and service. Consent to receive text messages is not a condition of purchasing any goods or services.
Message Types. Messages you may receive include quote responses, appointment confirmations and reminders, scheduling updates, and service-related updates (e.g., status of your wrap, PPF, coating, or tint job). We will not send marketing or promotional texts without your separate, explicit consent.
Message Frequency. Message frequency varies depending on your interaction with us — typically only around an active quote or appointment. Message & data rates may apply according to your mobile carrier's plan. You are responsible for any charges billed by your carrier.
Opt-Out. Reply STOP at any time to opt out of text messages. You will receive one final confirmation message, and no further texts will be sent unless you opt in again. Opting out of texts does not affect your ability to reach us by phone or email. Reply HELP to any message, or contact us at (510) 945-3404 or cleanwrapcustoms@gmail.com.
No Third-Party Sharing of SMS Data. We do not sell, rent, share, or transfer your mobile number or SMS opt-in consent data to any third party or affiliate for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other data-sharing arrangements described in this policy and are never shared with third parties for any purpose beyond what's described above.
Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and is not guaranteed.
We may use cookies and similar technologies to support core site functionality and to understand how visitors use our website (for example, basic analytics). You can control cookies through your browser settings; disabling them may limit some site functionality.
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
As noted in Section 3, mobile opt-in data and SMS consent are never shared with third parties for marketing purposes, regardless of the circumstances above.
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe we've collected information from a child under 13, contact us and we will take steps to delete it.
Our website may link to third-party sites (e.g., Google, Instagram, Yelp). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your information, contact us:
See also our Terms & Conditions.